Privacy Policy - Balham Man with Van
Effective Date: April 27, 2024
At Balham Man with Van, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage our services.
1. Introduction
Welcome to Balham Man with Van. This policy details the types of information we collect from clients, how we use it, and the measures we take to ensure your data is secure.
2. Information We Collect
2.1 Personal Identification Information
When you book our services, we may collect:
- Your full name
- Contact information, including email address and phone number
- Home or business address for pickups and deliveries
2.2 Service Details
To provide efficient service, we also collect:
- Details of the items to be moved
- Preferred dates and times for service
- Special instructions or requirements
3. How We Use Your Information
Your information is utilized in the following ways:
- Service Provision: To organize and execute your move as per your instructions.
- Communication: To contact you regarding your booking, updates, and any necessary follow-ups.
- Improvement of Services: To understand client needs and enhance our offerings.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted partners who assist us in delivering our services.
- Legal Requirements: When required by law or to protect our rights.
5. Data Security
Protecting your data is paramount. We implement a variety of security measures, including:
- Encrypted data storage
- Secure access controls
- Regular security assessments
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information, subject to certain conditions.
- Opt-Out: You can opt-out of receiving marketing communications from us.
To exercise these rights, please contact us as outlined below.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our services. You can control cookie settings through your browser, but disabling them may affect site functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any linked sites.
9. Children's Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the effective date at the top of this policy.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the UK courts.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official channels.
